tel 0191 230 5577
open from 9:00am tomorrow
Help and advice for student tenants. Frequently asked questions regarding renting a property through Letslivehere.
All student tenants pay a Reservation Fee of £150 inc VAT. The fee is non-refundable and covers the cost of tenancy set-up, reference and guarantor checks.
Yes, some properties are offered on a bills-inclusive basis. Please call us to discuss what options we have available.
You’ll need a guarantor to ensure that any monthly fees are paid. If for some reason you can’t pay bills, your guarantor will be held accountable.
For your guarantor to be accepted, they’ll need to have a monthly net income that is triple your monthly rent payments.
If you fail referencing, you will have to explain why you have failed in order that your landlord can decide whether or not to offer you the tenancy. This is on the basis that your guarantor has passed referencing.
If your guarantor fails referencing, you will either have to find another guarantor or pay your rent in advance.
The tenancy deposit is an amount – usually equivalent to one month’s rent – to protect against any breaches of the tenancy agreement including damage or rent arrears. The money is repaid at the end of the tenancy, subject to an inspection.
Your rent payments are always paid in advance on a fixed day each month, usually the same day your tenancy started.
Most tenants pay rent by monthly standing order. A standing order is simply a written instruction from you to your bank, stating how much, how often and for how long a certain amount of money needs to be paid from your bank to our bank or the landlord’s account.
It is your responsibility to ensure the standing order is set up. Just because you have a standing order in place it doesn’t automatically mean that the money arrives on time.
If you cannot provide a UK based guarantor, you must pay rent in advance. This usually for the full term of your tenancy, but can be negotiable. Please contact the team to discuss your alternative options.
Late payment of rent is a breach of your tenancy agreement. Notice letters of late payments sent will results in a £25 plus VAT administration fee, which will be added to your rent arrears.
If you are aware you may be paying your rent late, please contact us before this as we are here to help and support you. Rent payment must still be paid but we may be able to come up with an arrangement that makes it easier for you to manage your finances.
This is dependent on the landlord. If pets are agreed upon it is usually subject to extra rent, deposit or you may have to sign a pet addendum. The latter allows you to have a specific pet for an agreed period of time under certain conditions.
Yes. Your contents are not covered by the landlord’s property insurance so we strongly recommend you take out contents insurance. We also suggest you extend the insurance to cover damage to the landlord’s furniture and fittings as you are responsible for those during your tenancy.
Renting accommodation mean paying monthly rent but it also means paying fees and deposits as well as utility bills. You’ll need to budget for these costs. Remember if you are a full-time student you are exempt from council tax.
You should also budget for contents insurance which helps you against damage and theft.
If you plan on watching television in any live format you will need a TV licence, which costs £145.50 annually.
You will not need a TV licence if you are only using your TV to watch content after it has been shown on TV with on-demand services like Netflix, BBC iPlayer and YouTube.
For more information, please visit the TV Licensing website here.
Full time students are exempt from council tax. You will need to provide proof that you’re in full-time education which you can usually get from your University administration departments here.
If you are working check with Newcastle City Council to see if you qualify for any exemptions or reductions. If is your responsibly to inform the council of your tenancy.
If you have signed a tenancy agreement, you are legally bound by it. However, there are some options: you might be able to find another tenant. Until you have found a replacement you are responsible for the rent payments. Please be absolutely sure you want to rent the property before you sign the tenancy agreement to avoid any difficulties.
Providing all payments have been made and paperwork completed, you simply come into the office to collect the keys.
If your property is let only, your landlord may have a different check in procedure that will be explained to you.
There are occasions when we or your landlord need access. Usually this is to show around prospective tenants when your tenancy ends, or to carry out a regular inspections or maintenance. This is written in your tenancy agreement. You will always be given at least 24 hours’ notice – usually contact the head tenant.
If you are in a fixed-term tenancy agreement with a clear start and end date, neither you or the landlord can force the agreement to end early. A tenancy agreement is legally binding which makes it difficult to leave any tenancy before end date. Although all cases are different and sometimes a replacement can be found, but there is a penalty fee and your contract is still binding until or unless anyone is found.
Yes. You are in a joint and several tenancies which means you are all responsible for the state and condition of the property when you leave.
If you are renting the same property with a group of people, the tenancy agreement is usually joint and several – meaning all tenants are liable for the total rent. Therefore, if one tenant does not pay rent all tenants are equally liable for the missing payment.
Discuss with all housemates why the person hasn’t paid and make it clear that they have a legal responsibility, along with the rest of you to pay the rent. If not paid you all are in breach of the tenancy agreement. If you need further advice, please contact our finance team.
We contact tenants in the October of the tenancy term, alternatively you can contact us directly as soon as you decide to renew. The charge for tenancy renewal is £62.50 plus VAT and tenants must sign the renewal within 7 days of the renewal fee being paid.
Landlords have the option to agree to renewals, therefore it isn’t always guaranteed that they will approve. There many also be a change in tenancy terms or rent.Contact us